Assessing Dental Staffing Needs Post-COVID

Dental staffing can be one of the toughest undertakings when reopening or restructuring your dental practice, especially post-COVID. Now, more than ever, it’s essential that dentists consider refining their practice operations to meet current needs.

dental staffing

Realistically, on the minds of many dentists this year is how to manage dental staffing needs in a post-pandemic world. 

While incorporating nationally-mandated health protocols is of utmost importance, you also need to spend some time assessing the personnel needs of your practice. 

For instance, how much can your budget support to pay staff? Do you need to hire two people for the same role? 

Given our new normal, you’ll have to allocate responsibilities accordingly. 

More importantly, if you’re planning on restructuring, then you’ll have to communicate that to your team and find out from them what areas of the practice require more focus. 

To make it easy for you, listed below are factors to consider when reopening or restructuring your dental practice. 

What to Consider When Reopening & Restructuring Your Dental Practice  

1) Front office staff roles must be scrutinized 

While other expenses such as utility bills and rent cannot be reduced significantly, your payroll expenses can be reconfigured, at least, for the short term. This means you might have to ask yourself some tough, yet relevant, questions. 

For example, do you need the same team strength as before? Can responsibilities be shared? Can you use technology to absorb some functions? What are the duties that should be automated?

2) 25-35% of total practice revenue comes from hygiene 

Dental hygiene brings in a good chunk of the revenue for dental practices. It’s also a gateway for other treatments. While patients are predictably wary of non-critical dental procedures right now, a hygienist’s value to the practice is undeniable. Therefore, you can’t reopen your practice without hiring a dental hygienist. 

If you’re restructuring your practice, make sure you and your hygienist are on the same page. Knowing when x-rays should be taken and how to speak to patients regarding their treatment plan always helps to raise production numbers. 

3) Dental assistants amplify hygiene production

If you’re reopening and thinking of not hiring a dental assistant… think again! Your hygienist needs their own dental assistant. In fact, data proves assisted hygiene cuts overhead and brings in more profits on a month over month basis.

For those practices that are still in business, now is the time to restructure. The focus should be on the optimization of resources which may require your dental assistants to help out with other duties. You could ask them to discuss treatment options with patients in the waiting room, train them to call your past patients, and request them to analyze lab cases.

Find Out How The Experts Handle It

No one can predict how long it’ll take for daily life to go back to normal. Therefore, it’s essential to assess your dental staffing needs and make changes to better your business.

As you reopen or restructure your practice, you should place a high focus on hygiene scheduling and implementing a periodontal program to increase the number of appointments.

In addition to that, many experts are optimizing their front desk processes and teams, to ensure they run like well-oiled machines. To learn more about dental staffing best practices and how to successfully reopen or restructure your practice, visit